Widerrufsrecht
Refund policy
Returns
We want you to love your jewelry. If for any reason you are not completely satisfied, you may request a return within 7 days of receiving your order.
To be eligible for a return:
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The item must be unworn, unused, and in its original packaging.
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Proof of purchase (order number or receipt) is required.
Non-returnable items
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Personalized or custom-made pieces
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Gift cards
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Final sale items
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [yahzeejewelry@gmail.com] with your order number and photos of the product.
Return Shipping
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Customers are responsible for return shipping costs.
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For defective or incorrect items, we will cover the return shipping.
Contact Us
If you have any questions about our refund policy, reach out to us at:
📩 yahzee1@outlook.com
